Taking the stress out of claiming.
Something's broken, damaged or lost — the last thing you need is a complicated claim. Claim from your sofa, in minutes, and watch it progress live.
Click. Claim. Sorted.
Click.
Start your claim online — no call queues, no paperwork. Most claimants finish in under two minutes.
Claim.
Capture secure, date- and location-stamped photos and video from your phone. For more complex claims, we arrange an eConsult or an on-site inspection by a vetted local agent — usually within 1–3 days.
Sorted.
Track progress live and get notified at every step until your claim is settled.
Good questions, straight answers
No. Claimsplanet is free for claimants. Your insurer or the company handling your claim covers the cost of the service.
Yes. Your data is encrypted in transit and at rest, handled in line with UK GDPR, and only shared with the parties handling your claim. See our Security & compliance page for detail.
Your claim is handled by highly qualified and experienced loss adjusters, who triage it and decide what evidence or inspection it needs.
If an inspection is needed, a vetted Claimsplanet agent attends. Every agent passes identity, security, credit and employment checks before they can accept work.
You can do everything from your phone's browser. The app guides you through capturing the photos and video your claim needs.
Starting a claim takes minutes. Timelines then depend on your insurer, but complete evidence on day one is the single biggest thing that speeds a claim up — and that's exactly what the app is for.
Our support team is on hand — head to the Support page and we'll route you to the right person.
Ready when you are.
Start online now — most claimants finish in under two minutes.