Security & compliance

Built to be handed your data.

Claims run on sensitive data. Here is — plainly — how the platform protects it.

Encryption at rest & in transit

Claim data and evidence are encrypted in transit (TLS) and at rest. Evidence files are stored encrypted and served only to authorised users.

UK GDPR & data protection

Personal data is processed in line with UK GDPR: collected for the claim, shared only with the parties handling it, and retained no longer than needed.

Authentication & access control

Every user authenticates individually; access is role-based, so claimants, insurers, agents and administrators each see only what their role requires.

Agent vetting standards

Agents pass identity, security, credit and employment checks before they can accept work — and are rated on every completed job.

Audit trail

Submissions, evidence, decisions and communications are logged, giving every claim a complete, reviewable history.

Authenticated evidence

Photos and video are date- and location-stamped at capture, making evidence tamper-evident and dependable in a dispute.

[Certification roadmap — to be supplied]Formal certifications (e.g. ISO 27001, Cyber Essentials, SOC 2) and the company's registration and regulatory status will be published here.

Put your security team in the demo.

We're happy to walk security and compliance stakeholders through the platform in detail.